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Margaritas Hotel Policies

 

Privacy Policies

Security is our highest priority to ensure the confidentiality of the personal information you provide to us.

We store any information you enter on our website. This includes personal information such as your first and last name, home or business address, telephone number, postal and e-mail addresses.

The information you provide is not shared with non-authorized third parties. We may share your information, as only necessary as possible, with companies related to your travel itinerary such as airlines, hotels, ground handling companies, local tour companies, sponsors and other suppliers.

When it comes to payment sections, please make sure to see the security lock on your browser to confirm the identity of the site before providing your credit card information.

Reservation Policies

Check In: 15:00 hrs.

Check Out: 12:30 hrs.

Guarantee policy:

A credit card is required in order to guarantee reservation.

Cards like American Express, MasterCard and Visa are accepted. If you decide to charge your reservation to your credit card before your arrival, for safety matters we request the following info to be sent via fax at 669 914 42 09 or e-mail to info@margaritashotel.com *two-sided copy of the official ID of the credit card owner, two-sided copy of the credit card and a letter authorizing its use.

Cancellation policy:

For cancellations or changes made within the following hours and arrival dates, the following fees apply:

*With 72 hours before the date and hour of arrival, our hotel does not apply any charge.

*With 48 hours before the date and hour of arrival, the first night of stay will be charged.

*With 24 hours before the date and hour of arrival, or no show, the hotel will charge the 100%.

Extra person policy:

Depends on the season: $150, $200, $250 and $300 MXN.

Children policy:

2 children under 12 years can share the room with 2 adults.

Pet policy:

Sorry, pets are not allowed.

Overbooking policy:

In case the Hotel is oversold and cannot offer you the contracted service, to the client with a reservation from Internet Power, the Hotel by its own count will find adequate alternatives to supply the service contracted, that will meet or give better service than the original benefits contracted.

The hotel will pay a one night stay plus taxes at a similar Hotel.

The guest will be transported by the hotel to the new hotel.

The guest will be permitted at least one phone call to his house or office.